Refund policy

Return & Refund Policy

If your order isn't the right fit, you have 30 days from delivery to send it back.

To begin a return, email support@orveld.com with your order number. Items should be unused and in their original packaging. Once your return is received and checked, we'll issue your refund to the original payment method within 5–7 business days.

If your order arrives damaged or something's not right, email us a photo within 48 hours of delivery — we'll take care of it, no return required.